Our client, an outstanding contact center and Business Process Outsourcing (BPO) Company seeks to hire a determined Call Center Manager.
S/he will be tasked with the daily running and management of the Centre through the effective use of resources.
Industry: BPO Outsourcing
Location: Nairobi
Key Role: Strategy Formulation, customer experience targets as well as planning areas of improvement or development, Coordination & Motivation motivate Call Centre staff and may manage staff recruitment
Responsibilities
- Planning and implementing call center strategies
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Click on Call Centre Manager Job in Nairobi, Kenya for more details and info on how to apply.