Equity Bank Client Service Officers Jobs in Kenya

Equity Bank

Job Title: Client Service Officer

Job Purpose:

  • Capture all queries (including verbal, written, telephone, e-mail etc) on the bank’s query logging system.
  • When directly receiving customer enquiries, attempt to resolve the enquiry at the first instance by using the bank’s systems. Only escalate to the Client Service Manager when all other efforts have been exhausted to resolve the customer’s request.
  • Explain to customers on the process flows for all their requests, including timelines and requirements expected from the

Click on Equity Bank Client Service Officers Jobs in Kenya for more details and info on how to apply.

Leave a Reply

Your email address will not be published. Required fields are marked *